We are seeking an experienced CDLDriver/ Terminal Supervisor to oversee the daily transportation activities of our dedicated fleet serving automotive manufacturing customers. This is a driver-focused transportation operations role, not a warehouse position.
The ideal candidate has hands-on experience supervising CDL drivers, coordinating daily dispatch activities, communicating with customers, and managing time-sensitive deliveries in a fast-paced automotive environment.
This position plays a critical role in ensuring our customers receive the right automotive parts, at the right place, at the right time. Because our customers operate on Just-In-Time (JIT) and sequenced production schedules, this individual must be highly organized, responsive, and comfortable making real-time decisions when transportation issues arise.
Essential Duties and Responsibilities
- Directly supervise and support a team of CDL truck drivers.
- Manage daily driver dispatching, routes, schedules, assignments, and coverage.
- Ensure Just-In-Time (JIT) and sequenced automotive parts deliveries (SPD) are completed accurately and on schedule.
- Develop and maintain strong working relationships with customer transportation and plant personnel.
- Ensure drivers follow company policies, DOT regulations, customer requirements, and established operating procedures.
- Coach and hold drivers accountable for safety, attendance, productivity, customer service, and performance.
- Provide timely updates regarding pickups, deliveries, delays, equipment issues, and recovery plans.
- Work closely with Operations, Dispatch, Safety, Maintenance, and other departments to resolve transportation issues.
- Maintain a high level of customer responsiveness, particularly during time-sensitive situations.
- Assist with driver training, onboarding, performance evaluations, and corrective action when necessary.
- Ability to handle request by phone and email from customers and carriers to add, delete or modify routes.
- Communicate with drivers and provide instructions to ensure a successful delivery.
- Monitor and adjust driver schedules to cover required transportation commitments.
- Load information via Samsara messages and phone conversations with drivers.
- Responsible for transportation management software data updates.
- Update transportation metrics.
- Fulfill requests by researching, locating and providing information.
- Develop and implement continuous improvement solutions for transportation network.
- Promote a strong safety culture among drivers.
- Monitor compliance with DOT/FMCSA requirements and company safety policies.
- Address unsafe driving practices, policy violations, and performance concerns.
- Assist with accident/incident follow-up and driver compliance issues.
- Ensure required driver documentation and records are maintained accurately.
Job Requirements
- Trucking industry operation and dispatch experience of 5 yrs or more.
- Excellent communication skills both oral and written
- Proficient in Microsoft packages including Excel, Word.
- Strong organizational skills