Yes, many 3PL companies do charge setup fees because getting started with their service takes time, effort, and resources on their end.
These setup fees usually cover things like creating your account, connecting your online store, organizing your inventory in their system, training their team to handle your products properly, and preparing the warehouse for your specific needs.
The cost of the setup fee can vary depending on how complex your business is, how many products you sell, how much customization you need, or how many sales channels you use.
Some 3PL companies charge a one-time setup fee while others might include it in the first invoice or waive it entirely if you agree to a long-term contract or meet a minimum order volume.
It’s always a good idea to ask the 3PL company what’s included in their setup fee so you understand exactly what you’re paying for and whether the fee is refundable or not.
By knowing this upfront, you can better plan your budget and avoid surprises when you get your first invoice.